Privacy Policy

Auberge Azabu Kyoto Privacy Policy

1. Purpose of Use of Personal Data

We will collect and use your personal information for the following purposes:

  • Confirm your reservation
  • Provide our services such as reservation of accommodation and restaurant
  • Communicate various informations such as special products, services, event and campaign, and manage information of those participated
  • Conduct questionnaire survey related to our products and services
  • Improve our products and services
  • Safety and Security
  • Respond to inquires & requests under special circumstances

2. Collection of Personal Information

"Personal Information" means any information collected and stored in a format that allows you to be identified personally, either directly or indirectly as a natural person. In case of collecting your personal information, purpose of its use will be clearly defined and collected to the extent necessary to fulfil the objective only when your consent is given.

3. Use of Cookies

Our websites use cookies to operate. Cookies and other similar tracers such as Google Analytics. Cookies are packets of data used by servers to send status information to a user's browser and return status information to the original server through this same browser.
The status information can be a session identifier, a language, an expiration date, a response field or other types of information.
During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point. You can control or delete the cookies. Please check for the detail.

Legitimate Interests for Using Your Information
We use your information to understand your needs so that we can improve our services and offer you better services. It will also enable us to advertise our services adapted to your interests, so that you will receive more useful information. The use of your information here  does not endanger your freedom.

4. Protection of your Personal Information

We endeavor to strictly control and monitor on your personal information, and place rigid protection to prevent illegal access into the database, leakage, modification, loss and destruction of data.
Also, take appropriate measures to keep your personal information accurate and up to date, and seek ongoing improvement to ensure handling of personal information is carried out under fair administration continuously.

5. Control on Information Provided to Contractors

Due to the nature of our products and services, in some circumstances, there may be cases where we disclose your personal information to our trusted contractors and service providers, but within limits of usage deemed justifiable. We will require these organizations to undertake strict management of personal information and ensure that the information is not used for any purposes beyond the scope of our contract with them.

6. Supply of Information to Third Party

Except for cases concerning legal requirements, we will not provide or disclose your personal information to any third parties without your consent. Also, we will notify you in case where we receive request to pass on a message or good addressed to you specifically from third parties.

7. Disclosure and Correction of Personal Information

We may disclose the information to relevant third party organizations, police and other public authorities and other relevant agencies in following cases;

  • Official legal inquiry from government agencies, such as courthouse or police
  • Protection of our rights and our operations
  • Unjustifiable infringement of third parties' rights, asset or reputation
  • Disruption of public order

In a case of your request to disclose, correct or terminate the use of personal data that identify you, we will, once formal contact is made, confirm your identity in compliance with the procedure specified in relevant laws and regulations, and promptly process your request for disclosure, correction or termination of service. If you wish to confirm or correct your personal information, we will promptly respond to it within reasonable and necessary limits. In such case, please cotact Ms Nakamura, at

Auberge AZABU > About Auberge AZABU